訂購及運送服務
 選購前須知
 付款及運送方式
 日本商品出貨重要說明
 海外訂購方式
 退換貨須知
 超商取貨注意事項
 隱私權條款
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 海外訂購方式

 

1.海外網友訂購流程:

簡單整理過程如下:

 1) 訂購商品

 2) 聯絡我們(私訊FB粉絲團或E-mail到service@beaulace.com)

 3) 提供訂單資料

 4) 客服人員告知運費→確認訂單內容無誤(訂單金額換算+國際運費)

 5) 選擇付款方式→完成訂購。

台灣本島訂購享有免運費,海外網友訂購需要支付國際運費。所以海外網友除了原本訂單金額外,還會有額外的運費產生,所以要請您先行加入會員後訂購後先不要結帳,請在官網中留言(我們會E-mail回覆給您)或FB粉絲團告知我們您的訂單編號,我們會再將依照您的國家所產生的運費報價給您,若您同意此運費後,我們會再把運費加總到原訂購單中,再請您結帳以完成訂購。 


1.How to Order (for overseas members)

STEP 1: Choose your item(s) and place order.

STEP 2: Contact us via Facebook message or mail to "service@beaulace.com".

STEP 3: Tell us your order infos. (name, order number included)

STEP 4: Our customer service center will calculate your order amount for you (TWD-your currency + shipping fee).

STEP 5: Choose your payment and finish order.

Free delivery in Taiwan only. Shipping fee is added extra for overseas members. Before you place your order, please register as one of our members first.

DO NOT check out after you confirm your order; leave us your order NO. via Beaulace.com or Facebook message. We will calculate your order amount (TWD-your currency + shipping fee) then reply your message, please notice your message or e-mail box.

We will add your shipping fee in order list after you confirm the total amount. The next and the final step, you can check out and finish your order.

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2.海外網友也可交由我們為您代理訂購,但無法享有會員折扣

若不清楚訂購方式或語言問題,請私訊FB粉絲團, 我們有專人為您處理。

2.We can also use our official account to place the order for you, but due to this is official account, member discount will not be included. If you have any question or language issue, please contact us via Facebook message or mail to "service@beaulace.com".


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3.付款方式:

線上刷卡(需加入會員) / 當地銀行轉帳(僅限馬來西亞網友)

3. Payment

Pay online (register is needed) / Local bank transfer (Malaysia only)

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4.運費計算: (請參考以下運費表)

運送時間會影響運費金額,還請您仔細的選擇想要的運送方式喔!

4.Shipping fee

Shipping amount is connected with Shipping days, please check the list below:

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5.海外網友退換貨須知:

因為國際運費高昂,海外網友訂購前須確認好訂購商品的內容,如要辦理退換貨,須自行負擔來回國際運費。

5.Returning items

Shipping fee for the returning will be paid by consumers. Please make sure your order contents are correct.


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6.海外網友客服窗口:

因為國際電話費用高昂,關於海外網友的訂單問題,我們一律用E-mail或是FB粉絲團私訊聯絡,請海外網友特別注意,並留下正確的聯絡電子信箱。


6.Customer services for oversea members

E-mail or Facebook message only. Please leave us your correct e-mail address.

 
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